How XRep handles your information, in plain language.
01Who we are
XRep is an iPhone fitness app and website (xrep.ca) made by Florz Technologies Inc., a company incorporated in Ontario, Canada ("we", "us"). This policy explains what information XRep handles, why, and the choices you have. Questions go to support@xrep.ca.
02The short version
- We don't sell your information, show ads, or track you across other apps and websites.
- Your workout settings and history are stored on your iPhone.
- Payments are handled by Apple. We never see your card details.
- You can delete your data at any time by deleting the app or writing to us.
03Information we handle
Information you give the app
When you set up XRep you choose your goal, fitness level, where you train, the equipment you have, and workout preferences such as low-impact or no-jumping. As you train, the app records your completed workouts, streaks and challenge progress. This is used only to build and adjust your plans, and it is stored on your device.
Subscription information
Subscriptions and free trials are sold through Apple's App Store. Apple processes the payment and tells the app whether your subscription is active. We do not receive your name, card number or billing address from Apple.
Messages you send us
If you email support, we receive your email address and whatever you include in the message, and we use it only to reply and help you.
Launch email list
If you join the launch list on xrep.ca, we store your email address and the date you signed up. We use it only to tell you when XRep is available, and every email has a way to unsubscribe. We delete the list once launch emails are sent, or sooner if you ask.
Website visits
xrep.ca uses no advertising or analytics cookies. Our host, Cloudflare, processes basic technical information such as IP addresses to deliver the site and protect it from attacks.
04Health and body information
The current version of XRep does not connect to Apple Health and does not collect photos of you.
If we add features such as Apple Health data or progress photos, they will be optional. We'll ask your permission in the app first and update this policy before they launch. Health and fitness data will never be used for advertising or sold, and it will never be shared with data brokers.
05How we use information
- To create and adapt your workout plans, timers and challenges.
- To unlock the features included in your subscription.
- To answer support requests.
- To keep the app and website secure and working.
We don't use your information for advertising, and we don't make automated decisions about you that have legal or similarly significant effects.
06Sharing
We don't sell or rent personal information. We share information only:
- with service providers that run parts of XRep for us (for example Apple for payments and Cloudflare for website hosting), under their own privacy commitments;
- when the law requires it, or to protect the rights, safety and property of our users or the public.
07Storage and retention
Data stored on your iPhone stays there until you delete it or delete the app. Support emails are kept as long as needed to help you, and then deleted. Some of our service providers may process information outside Canada, including in the United States.
08Your choices and rights
You can review or change your preferences in the app at any time. Deleting the app removes the data it stored on your device. Under Canadian privacy law (PIPEDA), and similar laws where you live, you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to support@xrep.ca and we'll respond within 30 days.
To cancel a subscription, use your Apple ID settings. Deleting the app does not cancel a subscription.
09Children
XRep is not directed to children under 16, and we don't knowingly collect information from them. If you believe a child has sent us information, contact us and we'll delete it.
10Changes to this policy
If we change this policy, we'll update the date at the top. If a change is significant, we'll tell you in the app before it takes effect.
11Contact
Florz Technologies Inc.
Ontario, Canada
support@xrep.ca